Revised: 11/10/2025

Introduction

Orbit Roofing, LLC (“we,” “us,” or “our”) values the security and privacy of your personal information. This Privacy Policy outlines our commitment to safeguarding your data. Please read this policy carefully to understand how we collect, use, share, and protect your personal information when you visit our website https://orbitroofs.com (“Website”).

By accessing and using our Website, you agree to the terms and practices described in this Privacy Policy. If you do not agree with these terms, please refrain from using our Website. We may periodically update this Privacy Policy, and the latest revision date will be provided at the top of this page. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

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If you have any questions or concerns about this Privacy Policy, please contact us at info@orbitroofs.com.

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Information We Collect

At Orbit Roofing, LLC, we adhere to the highest ethical standards and are committed to protecting your privacy. We only collect and store personal information that is necessary for providing our services. The type of information we collect depends on how you interact with our Website and services.

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• Personal Information:
  We collect and store information that you provide when using our Website, such as when you request a quote, submit a contact form, or make a payment. This may include your name, billing address, shipping address, email address, and telephone number.

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Credit card numbers and/or banking information are collected only for processing payments through secure third-party providers. This information is not kept on file and must be re-entered for each payment. 

 

We use this information to fulfill your requests, process payments, send order and appointment confirmations, and provide customer support. We may also use this information to contact you about sales, new products, special offers, and site features unless you opt out.

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• Anonymous Information:
  During your interactions with our Website, we may collect non-identifiable information (“Anonymous Information”), such as your IP address, browser information, referral source, and website usage data. This information helps us analyze and improve our Website and enhance your online experience.​

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Use of Cookies and Tracking

We do not use spyware or install it on your computer. However, we use “cookies,” which are small text files stored on your computer’s hard drive by your web browser. Cookies help us identify account owners and improve your browsing experience.

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Most web browsers automatically accept cookies, but you can configure your computer's settings to block them. We recommend keeping cookies enabled for a seamless online experience.

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Occasionally, you may receive cookies from third-party companies, which are not subject to our Cookie Policy.

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Newsletter and Email List

We collect email addresses and zip codes from customers who subscribe to our newsletter. We do not share this information with third parties unless specified otherwise.

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You can unsubscribe from our newsletter at any time by following the “Unsubscribe” instructions included in newsletters.

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How We Use Your Information

We do not disclose your personal usage information or Personal Information to any external organization or individual, except as outlined in this Privacy Policy. If we propose any use of your Personal Information that requires your consent, you will have the opportunity to opt out of such communication.

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Data Sharing

• Customer data is not shared with third parties for promotional or marketing purposes.

• Mobile opt-in and consent data are never shared with anyone for any purpose.

• Any information sharing mentioned elsewhere in this policy explicitly excludes mobile opt-in data and SMS consent records.​

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Messaging Terms and Conditions (SMS Text Messaging)

By providing your mobile phone number and opting in to receive text messages from Orbit Roofing, LLC, you agree to the following terms:

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• Message Types: You may receive text messages related to account notifications, customer care, appointment scheduling, delivery updates, and promotional offers.

• Message Frequency: Message frequency may vary based on your interactions with us and the services you request.

• Consent: Consent to receive text messages is not a condition of purchase.

• Help Information: For assistance, reply HELP at any time, email us at info@orbitroofs.com, or call 844-211-7444.

• Opt-Out Instructions: You can cancel at any time by replying STOP. After sending “STOP,” you will receive a confirmation message confirming your opt-out.

• Privacy Policy Access: You can review this full Privacy Policy at https://orbitroofs.com/privacy-policy to learn how we collect, use, and protect your data.

• Message & Data Rates: Message and data rates may apply based on your mobile carrier plan.

• Data Sharing: We do not share mobile numbers or SMS consent information with third parties for any reason.

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Opt-Out and Correction Procedures

You can opt out of receiving future emails, newsletters, or text messages at any time. To update your communication preferences, follow the “Unsubscribe” link in our emails, reply STOP to text messages, or contact us directly at info@orbitroofs.com.

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Changes to This Policy

As our Website evolves, we may introduce new services and features that affect this Privacy Policy. Any changes will be reflected in this document, and we will prominently display the revision date.

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We encourage you to review this Privacy Policy regularly to stay informed about our data practices.

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Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our Customer Service team:
📍 Website: https://orbitroofs.com
📧 Email: info@orbitroofs.com
📞 Phone: 844-211-7444

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SMS Opt-In Disclosure (for forms or landing pages)

Do you agree to receive text messages from Orbit Roofing sent from (512) 957-0155. Message frequency varies & may include scheduling & account updates. Msg/data rates may apply. Reply STOP at any time to unsubscribe, for assistance reply HELP for help or contact support at (844) 211-7744.

      Yes, I agree to text msgs from Orbit Roofing.*

      No, I do not want to receive text msgs from Orbit Roofing.

See our Privacy Policy for details on how we handle your information.